Thailand Digital Arrival Card - TDAC

Private travel agency service for TDAC submission.

The official government site is tdac.immigration.go.th

Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect personal details such as your name, email address, phone number, and other related information when you fill forms, make a purchase, or contact us through our platform.

We also automatically collect certain technical data such as your IP address, browser type, and pages visited to help us analyze and improve website performance.

2. Privacy of Children

In compliance with the Personal Data Protection Act (PDPA) of Thailand, we take special care to protect information of individuals under 20 years of age. We do not knowingly collect personal data from children without parental consent.

3. How We Use Your Information

  • To create and manage user accounts
  • To process orders and deliver services
  • To send important updates and notifications
  • To improve our website and service offerings
  • To comply with legal requirements

4. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, so we encourage users to protect their own credentials and devices.

5. Payment Information

For transactions requiring payment, we use secure, PCI-compliant third-party payment processors. Your sensitive payment data is encrypted and used only for payment processing and refunds.

6. Sharing and Disclosure

We do not sell or rent personal information. We may share data only with trusted partners who assist in operating our website or fulfilling your requests, provided they agree to maintain confidentiality.

We may also disclose information if required by law, or to protect our rights and users' safety.

7. Retention and Deletion

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. You may request deletion of your account and data at any time by contacting us at support@thai-tdac.com.

8. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be reflected on this page with an updated revision date. Continued use of our website after changes means you accept the updated terms.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or the data we hold about you, please contact us at:

  • Email Support: support@thai-tdac.com

This document was last updated on October 15, 2025

We are not a government website. We aim to provide secure, helpful digital assistance for travelers entering Thailand.